Terms Of Use


At the electronic address caltica.co (hereinafter website), is the online store of the sole proprietorship CALTICA, with headquarters at 136 AETOPETRAS, 13123, ILION ATTICA, number ΓΕΜΗ : 112145608000 (hereinafter “the Company”).

The Company reserves the right to change the content of the website (hereinafter: the Website) at any time without notice. The control of the technical information provided and the suitability of the items ordered is the sole responsibility of the user of the website (hereinafter “Customer” or “user”).

The use of the Website is the sole responsibility of the visitor – Customer. The Company is not responsible for the malicious intervention of third parties. The users of the Website undertake that they will not harm third parties by malicious use of the Website and that they will not violate their personal data. The visit to the Website presupposes your unconditional acceptance of the following terms:

  1. You will use the website only for legal orders
  2. You will not make any speculative, false and fraudulent orders. If we have reasonable suspicions that you have made such orders, we will cancel the order and inform the competent authorities.
  3. You must provide correct and accurate information (email, postal address and contact details) and agree to our use of this information if necessary (see also the Privacy Policy).
  4. If you do not give us all the necessary information, we may not be able to execute your order. Additional costs that may arise from incorrect information are burdening the customer.
  5. By sending your order, you guarantee that you are over 18 years old and legally able to perform binding acts.


The website contains links to third party websites (links). The publication of links in the content of the website does not imply endorsement of their content. The Company does not bear any responsibility regarding the availability or the content of these websites or for any damage as a result of the use of their content. The links are provided for the convenience of the users. Users visit these websites at their own risk.


Customer declares that all information provided by him during the use of the website is accurate, valid and complete. The Customer also has the responsibility to maintain and diligently update his registration details so that they are kept true, accurate, valid, up to date and complete. The Customer must safely maintain the passwords on the website and is solely responsible for all transactions carried out under the personal password, username and generally his account (useraccount).

It is solely responsible for the proper use of its account while the Company is not responsible for any damage arising from its inability to respect and follow these terms. The users of the website agree to immediately notify the Company of any unauthorized use of their account and any occurrence and / or possible breach of security.


The Company is not responsible for direct or indirect, positive or negative damage, which may arise from the lack of usability of the website as well as from any errors, interruptions, defects or delays in the operation of the website or the transmission of information on the internet.

In particular, the Company, its employees or other representatives shall not be liable, under any circumstances, for any consequential, incidental, indirect, special damages or costs or penalties, including but not limited to interruptions, interruptions, interruptions, business, loss of information or data, or loss of customer, loss or damage to propertyand any third party claims arising out of or in connection with the use, copying or presentation of this website or its contents or any other linked website, whether or not the Company was informed, was aware or should have been aware of this possibility.


The Company is the sole and exclusive owner of all copyrights of the content and structure of the website except explicit exceptions. The content and trademarks are the intellectual and industrial property of either the Company or third parties and are subject to the protection of the relevant provisions of Greek, Community and international law.

The publication of the trademarks does not imply the granting of an express or implied license or right of use, without the written permission of the Company or the third parties who may hold the Trademarks appearing in it. Their use is strictly prohibited without obtaining prior written permission from the Company, unless otherwise provided in the applicable terms of use.

Products, services, brand, trademarks or insignia of third parties appearing on the website, are the intellectual and industrial property of third parties, who also bear the relevant responsibility.


The personal data of the Customers are used, based on law 2472/97, exclusively for the execution and proof of their orders, the provision of personalized services and the export of statistical data. This data is not transmitted to third parties. The Customer hereby gives his consent for the storage and processing of his personal data by the Company for the purposes of execution and proof of his orders.

The Customer has the right to have access to any data he has given (right of access of article 12 of law 2472/97) and to raise objections at any time for the processing of the data concerning him (right of objection of article 13 of law 2472/97). For any exercise of the right to object to the processing of data you can contact the email: [email protected]

More about the security of your personal data click here.


SSL (SecureSocketsLayer) software is used to protect the data circulating through the Website. SSL is a communication protocol that encrypts the communication between your terminal and the online store server. The decryption of your data is extremely powerful and is considered practically inviolable.


The Website uses cookies in order to identify the user and offer personalized services, as well as an optimized navigation experience.


While navigating the Website you can select products and add them to the cart. When the selection of products is complete, fill in the order details, such as the payment method, the shipping method, the shipping address and the order comments.

Inspect the overall picture of the order, accept the general terms of transactions and give the final order. Your orders are archived electronically and you can, if you wish, be aware of the content of your order.


  1. The Customer has the right to withdraw from the purchase contract within a period of 14 calendar days from the delivery of the product and even when there are many products in the same order from the delivery and the last while when there is an obligation to deliver products at regular intervals from the delivery of the first. The withdrawal is made under the following conditions:
  1. This withdrawal is unjustified and without any charge and if the item has already been delivered the Customer must return the product exactly in the condition in which it was received, with all its parts, the accompanying forms and its packaging in excellent condition. The return of the item is accepted only if the buyer has first paid any amount charged by the company for the shipment of the item to him and the shipping costs for the return of the item.
  2. The declaration of withdrawal is exercised in writing or electronically and the Company is obliged to send a confirmation of receipt of the declaration of withdrawal as soon as it reaches it.
  3. Following the declaration of withdrawal, the Company is obliged to return the price received within 14 days from the receipt of the products.
  4. Delivery shipping costs are not refundable if the Customer had chosen a delivery method other than the cheapest standard delivery method offered by the Company.
  5. The refund to the Customer will be made by the same means by which the initial collection was made. Specifically in the case of credit card debit as follows: in case the price has been paid to the Company by the Bank until the withdrawal and return of the item, the Company will be obliged to inform the Bank about the cancellation of the transaction and the bank will proceed with each provided for on the basis of the contract it has drawn up with the Customer. The Company after this information does not bear any responsibility for the time and manner of execution of the rebuttal, which is regulated by the aforementioned contract.

The rebuttal process (total or partial) to credit card charges is done exactly as the card has been charged. If the charge has been made in a lump sum, the return will be made in a lump sum, while if the charge has been made in installments then the return will be made in installments. In the case of payment in cash, if the Customer had chosen the option “collection from the store”, it will be refunded to him from the store where he received the product. In case of payment by bank transfer, the return will also be made by bank transfer to the same account of the Customer.

  1. The Customer is liable to indemnify the Company if he made use other than that which is necessary for the determination of the nature, characteristics and operation of the goods in the period until the declaration of withdrawal. The determination of the nature, characteristics and function of the goods should be made on the basis of the information provided on the outer packaging of each product, as well as the additional information provided by the Company and in any case without opening the packaging of the products and use the good.

The Company is willing to inform the Customer of any questions regarding the nature and operation of the products by providing additional information material electronically or otherwise. In case of opening the packaging or using the products, their value is automatically reduced as the product is characterized as used and the customer must compensate the company for reducing the value of the product.

The reduction of the value from the opening of the package and consequently from the characterization of the product as used is examined on a case by case basis and is determined by the Company. The Company is entitled to agree with the customer its compensation even with mutual set-off.

  1. In case the withdrawal concerns the provision of services, the Customer must pay an amount commensurate with the provided until the withdrawal statement.
  2. In case the products are returned damaged or incomplete, the Company has the right to request compensation from the Customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without any other total or partial set-off of the claim. of the same against the Customer.There can be no retreat in: a) supply of goods manufactured according to the specifications of the consumer or clearly personalized and b) supply of goods which can be altered (vulnerable) or expire soon.


The Customer may, using any means of communication, cancel an order placed by any means of communication, so that it is not executed, provided that it has not already been executed (orders that are “Pending” or “In process” or ” Ongoing”).


The Company reserves the right to change and modify the applicable terms and conditions for the use of the website at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will take effect immediately upon disclosure, which may be made by any means including, but not limited to, the placement of new terms and conditions on the Website.

Any use of the website following such change or modification will be deemed your acceptance of such changes, modifications, additions or deletions. The Company may, at any time, terminate, change, suspend or discontinue any sub-function of this website including the availability, photograph, presentation or description of any product or service.


By using our website, you agree that communication between us must be in writing. We will contact you via e-mail and give you information by posting notes on our website. For the terms of the contract, you agree to this electronic method of communication and agree that all contracts, information, notices and other communications we provide to you electronically comply with all legal requirements. This term does not in any way conflict with your legal rights.


  1. Contracts for the purchase of products through this website are governed exclusively by Greek law. For any dispute arising from this, the competent courts to resolve it are designated exclusively the courts of Athens.
  2. All the above terms are considered essential. Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from the present, without prejudice to the validity of the other terms.
  3. The Company reserves the right to modify or renew the terms and conditions of transaction with it. The modification or renewal will take effect as soon as this text is informed of any change.
  4. The above terms and conditions of use of the website, as well as any subsequent modification thereof, are governed by and supplemented by Greek law, European Union law and the relevant international treaties, signed by the country. By accepting these terms of use, you also accept the exclusive jurisdiction of the Courts of Athens.
  5. For any dispute that arises between the users of the Website and the Company, it is necessary to try out-of-court and amicable settlement of the dispute.
  6. If you do not agree with these Terms of Use you must not use the services of the Website. Continuing to navigate and use the Website in general constitutes automatic acceptance of the terms of use.